Welcome to Promatic AI. We are committed to respecting and protecting the privacy of our clients, website visitors, and stakeholders. This Privacy Policy outlines how we collect, use, share, and secure your personal information, as well as your rights concerning the data you entrust to us. By interacting with our services, you consent to the practices described in this document.

1. About Us

Promatic AI is a company specializing in data science and artificial intelligence services. We help businesses unlock the power of data through innovative and scalable solutions. Our team is dedicated to delivering cutting-edge technologies while ensuring that all data shared with us is handled responsibly and securely.

2. Information Collection

Promatic AI collects personal information that you provide directly, such as your name, email address, phone number, company details, or any other information you share with us during inquiries, service requests, or other interactions. Additionally, we may collect technical information automatically through cookies and similar tracking technologies. This may include your IP address, browser type, operating system, device information, and browsing activity on our website. This data helps us understand how users interact with our services and enables us to enhance their experience.

3. Data Usage

The information we collect is used to provide, maintain, and improve our services. Personal data allows us to respond to inquiries, process service requests, and communicate important updates regarding our offerings. We also use this information to analyze user behavior, improve website performance, and ensure compliance with legal and regulatory obligations. Rest assured, your data will always be handled with integrity and confidentiality.

4. Data Sharing

Promatic AI does not sell or rent your personal information to third parties. However, we may share your data with trusted service providers who assist us in delivering our services, such as hosting providers, analytics platforms, or technical support teams. Additionally, we may disclose information if required by law or to protect our legal rights. Any third parties that process data on our behalf are obligated to use it solely for the intended purposes and comply with stringent data protection standards.

5. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to provide a more personalized experience. Cookies are small data files stored on your device that help us track user preferences, monitor site performance, and enhance functionality. Some cookies are essential for the website to operate, while others are used for analytical purposes. You have the option to manage or disable cookies through your browser settings; however, this may affect certain features of the website.

6. Users’ Rights

As a user, you have specific rights concerning your personal information. These include the right to access the data we hold about you, the right to request corrections to inaccurate information, and the right to request deletion of your personal data where applicable. You also have the right to withdraw consent to data processing, object to certain uses of your information, and request a copy of your data in a portable format. To exercise these rights, you may contact us at support@promaticai.com. We will respond promptly to your requests in compliance with applicable laws.

7. Data Security

Promatic AI prioritizes the security of your personal information and implements robust measures to safeguard it against unauthorized access, loss, alteration, or misuse. These measures include encryption, secure storage, and access controls. While we strive to protect your data using the best available practices, please note that no method of transmission over the internet or electronic storage is completely secure. We encourage you to use caution when sharing sensitive information.

8. Third-Party Links

Our website may include links to external websites or third-party services. These links are provided for your convenience, but Promatic AI is not responsible for the privacy practices or content of these third-party websites. We encourage you to review the privacy policies of any external sites you visit to understand how your data may be used.

9. Changes in Policy

This Privacy Policy is subject to change as Promatic AI evolves and our services expand. If there are significant changes to the way we handle personal information, we will notify you through appropriate channels, such as our website or direct communication. We recommend periodically reviewing this policy to stay informed about how your data is protected.

10. Future Updates

As we grow and enhance our offerings, Promatic AI may update this Privacy Policy to reflect new practices, technologies, or legal requirements. Any changes will be effective immediately upon posting on our website unless otherwise stated. Your continued use of our services after such updates constitutes your acceptance of the revised policy.

11. Data Transfers

If your data is transferred to or processed in a location outside your country or region, Promatic AI ensures that such transfers comply with applicable data protection laws. We implement appropriate safeguards, such as contractual obligations, to ensure that your information remains secure and your privacy rights are respected, regardless of where the data is processed.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at contact@promaticai.com. Our team is committed to addressing your concerns promptly and professionally.